Archive for the 'Lawn Care Customers' Category

Mowing at big chain stores.

You have mowed your share of residential properties. Then you found yourself taking on commercial properties. Wouldn’t the big box stores be the next logical step? Wouldn’t they be the best payers and the customers you would want to grow your lawn care business to the next level? This is a topic we look into [...]

How does ego and pride effect your lawn care business?

With time spent running a lawn care business, veterans of the industry can reflect back and think about life lessons they learned along the way. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who learned a big lesson when it came to ego. He reflects on how his [...]

Are you mowing angry?

Are you ‘mowing angry’ during the day? Is your mowing schedule full and yet you find you are not making the profit you thought you would be? In this discussion from the Gopher Lawn Care Business Forum, we hear from entrepreneurs who have gone through multiple phases in their business and came to the realization [...]

A new twist on an old lawn care marketing idea.

There is always this rush to offer mowing services for cheaper. To give away landscape services in hopes of attracting more customers, more quickly. Does any of this work? Is it worthwhile to consider? That is a discussion which was had on the Gopher Lawn Care Business Forum. Some veterans of the industry shared with [...]

Annoying lawn care customer interactions.

There has to be a happy median you can find between talking all day to lawn care customers, and not stopping to talk to them at all. In this discussion from the Gopher Lawn Care Business Forum, we hear from multiple entrepreneurs on how they handle talkative customers. Some want a friend, others want to [...]

How to deal with mowing and rain.

Certain areas of the country gets a lot of rain. So what is a new lawn care business owner to do when the rain throws off their mowing schedule, especially for lawn care customers who get mowing every other week? In this discussion from the Gopher Lawn Care Business Forum, we hear from some owners [...]

These are the times that try men’s souls.

The longer you are in business, the more chances you have to run into difficult lawn care customers. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who talks about a single difficult day he recently had and how it stood out. It is a great insight as it [...]

New lawn customers want estimates over the phone.

The callers you get when you first are starting your mowing business can be quite frustrating with their demands. As we will see in this discussion from the Gopher Lawn Care Business Forum, there are procedures you should put in place to handle new callers, to guarantee you don’t under bid a job by bidding [...]

Should I offer a warranty on a sod installation?

In this discussion from the Gopher Lawn Care Business Forum, we hear from one landscaper who put in a bid to install sod on a property. That is the only part of the situation that appears relatively normal. After that, everything becomes murky. Dealing with an existing client who constantly throws up red flags, to [...]

When to say goodbye to a mowing customer.

There are easy mowing customers to deal with and there are difficult ones. The easy ones agree to a simple list of services, don’t knit pick, and pay you promptly. Then there are those customers who always want you to do one or two more extra things for free. ‘Could you just do this, while [...]

How to make landscape customers understand man hours?

After reading this discussion from the Gopher Lawn Care Business Forum, you will think, surely such a situation didn’t really happen. But it did happen and it happens everyday to new business owners. If you have a landscape cleanup you are working on and you have multiple employees working on the job, don’t let the [...]

How to charge for a steep roof gutter cleaning.

If you are asked to perform a gutter cleaning on a client’s house, sometimes if the roof isn’t too steep, you can use a leaf blower and simply walk the roof line and blow out the leaves. As the roof gets steeper, it gets more difficult to perform this and you need to work from [...]

My first lawn care bidding experience. Shot down.

Is this your first season and are you out looking to get mowing jobs? The first few jobs you bid on are usually the toughest to get because you don’t have the infrastructure in place to properly estimate how much a property should be charged. In this discussion from the Gopher Lawn Care Business Forum, [...]

Dealing with low ball lawn care bidders.

How many times has this happened to you? You get a phone call from a potential lawn care customer who wants you to bid on their property. You show up to bid and then never hear anything back from them. Or if you do hear back from them, you find out your price was too [...]

How long do you wait for your money?

Billing lawn mowing clients and being paid in a timely matter can be a monthly battle if you don’t set up a system that makes sense and is relatively standard across the industry. Too many new landscapers will go out and buy expensive equipment, take their time to perform the work, and then wait and [...]

Some lawn care customers are just not worth the effort.

Some mowing customers will throw up red flags from the moment you start talking with them about lawn care. Maybe they will try to haggle with you on price or when it comes time to pay their first invoice, they will refuse to pay sales tax. Others may ask for a senior discount or want [...]

Smoking and lawn care employees.

Your lawn care employee’s personal habits can have an effect on your bottom line. You may let some things slide if you feel they do good work, but should you? In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who wants to know if he should allow his employees [...]

Should you be charging for soil tests?

If you are looking for a way to improve your sales presentation to a new potential lawn care customer and would also like to add a new service, why not consider soil testing? There are different levels of complexity you can perform with your soil tests that can really help you find out what a [...]

Mowing customer won’t sign contract!

Many variables can effect the desire of a customer to have their lawn mowed. The economy, the weather, their attitude and yours. In this discussion from the Gopher Lawn Care Business Forum, we hear from one frustrated business owner trying to figure out why his customers are wanting their lawn mowed only on demand when [...]

Should I take this realtor on as a lawn care customer?

Some mowing customers you will never see. You will show up, mow their property and at the end of the month collect your money like clock work. Others will watch you through their window and complain about everything, including the price. Then, there are customers who promise you the world. They will tell you that [...]

I got too many lawn care customers!

We all dream that some lawn care marketing message we send out is going to be the golden ticket to more mowing accounts. More often than not, it seems not to happen. But ever once in a while, it does. Then what do you do when you are flooded with 150 new mowing accounts? That’s [...]

Getting high end lawn care customers.

If you have never dealt with higher end lawn care customers, they are different than your average mowing customers. They demand more from you but they can pay a lot more and make it worth your while. In this discussion from the Gopher Lawn Care Business Forum, we hear from some entrepreneurs about how they [...]

Lawn care advertising woes.

It can be so frustrating early on with your business when you are ready to work and work hard, but your phones aren’t ringing. What can you do to make the phones ring? How can you attract new business? That is what one entrepreneur wanted to know on the Gopher Lawn Care Business Forum when [...]

Just starting lawn care business and need to get work.

Each geographic area has a uniqueness to it. Whether it be a certain type of property, customer, or marketing method that works best in that area. In this discussion from the Gopher Lawn Care Business Forum, one entrepreneur wonders the best way to get mowing customers in a southern state. Which kinds of customers he [...]

Business cards on my lawn care truck get me jobs.

If you think the only way to get more mowing customers is to spend a lot of money on your marketing or spend a lot of time getting the word out about your business, you are in for a surprise. An entrepreneur, from the Gopher Lawn Care Business Forum, shared with us his low cost [...]

Help bidding lawn mowing on multiple realtor properties.

Small lawn care companies, at times, may come upon large bidding opportunities through social connections they have or have made. Such opportunities can be a blessing or a curse. If you improperly bid the jobs, you could lose money on them and end up paying to work. If you bid too high, you risk losing [...]

American flag marketing for your lawn care business.

This presidential election has brought out a lot of interest from the public. More people are paying attention to the debates than ever before. This led one entrepreneur to wonder if the patriotic surge going on around the elections could be used to help sell more lawn care services. In this discussion from the Gopher [...]

Underbid my first lawn mowing bid.

There are a few things most new lawn care business owners do when they get started that really negatively impact their bottom line. The first thing they do is they underestimate the amount of time they will need to complete a job and follow up by underestimating the amount of money they need to charge [...]

Landscaping and credit card charge backs.

Imagine this scenario. You meet with a new landscape customer. You talk with that customer and listen to the job they want you to perform. You spend your time and money to complete the job. Then you process the payment through a credit card transaction. You think the money is now safely in your account. [...]

Having troubles collecting payment from your mowing customers?

Depending on how you operate your mowing business, you can run into a lot of troubles trying to collect money from customers once your services are performed. In this discussion from the Gopher Lawn Care Business Forum, we hear from entrepreneurs on the various methods they use to ensure they are paid for services rendered. [...]