You never know how good or bad your lawn service is until you get feedback from your customers. Sometimes you have to ask them for it, sometimes they will give it away unsolicited. Amazingly enough, sometimes they will not only give you a positive unsolicited review, but they will also give you a raise as [...]
Archive for the 'Lawn Care Customer Survey' Category
When you run a lawn care business over time you tend to develop a structure for processing new callers into becoming lawn care customers. You create different steps to follow in order to improve productivity. This system you create can then be passed on to new employees with the result of having them easily duplicate [...]
Each year you should consider dropping off a hand written thank you card to your lawn care customers. You don’t have to do them all at once. Just break down your lawn care customer list and do them step by step. This is a great way to build up your lawn care business referrals.
What should [...]
Listen to this GopherHaul Lawn Care Business Podcast in mp3 format..
I am constantly learning new things on the Gopher Lawn Care Business Forum. The things that amaze me the most are the things that I just would have never thought of without the help of others. Take for example this simple topic. How many welcome [...]
How to prevent lawn care customers from canceling service.
Have you found yourself in a situation where you recently sign up a new lawn care customer only to have them cancel shortly there after? Did you ever wonder why that is the case? It’s called buyer’s remorse Let’s take a look into this phenomenon and what [...]
Free lawn care customer cancellation letter and survey.
I’d like to thank one of our fellow forum members for sharing this letter you can download from our free lawn care business letter section here.
When a lawn care customer cancels, they are canceling for a reason. They may not want to tell you the reason face to [...]
Why are your lawn care customers canceling service? This is a discussion that is going on in the Gopher Lawn Care Business Forum. You can join in by clicking on the link.
Are you keeping track? You should.
When a lawn care customer calls to cancel service there are some things you should do to try and [...]
I had a great podcast last Thursday night with lawn care business author Ken LaVoie . Check out his site at http://www.lawnguru.net. The podcast lasted about an hour and we covered a lot of interesting topics. We also had many of our Gopher Lawn Care Forum friends call in and ask Ken questions as well. [...]
Hello everyone and welcome to the GopherHaul Lawn Care Business Marketing Podcast. This episode was recorded on 2/14/08.
Here is the mp3 file of the podcast.
We recorded this podcast with 6 members of our Gopher Lawn Care Business Forum, through Skype. If you are interested in taking part in future podcasts with us, download Skype and [...]
Thanks to Shane for sending in this lawn care customer survey file. It is in Microsoft Word. You can also open it in a free program called openoffice.org.
You can download the file here. Make sure you logged into the forum to download all files
Halloween is a great time to get out there and be creatinve if you run your own lawn care business.
I added a new photo section in my Gopher Lawn Care Business forum of halloween decorations other lawn care business owners have done in hopes of inspiring you to go out, create and sell your own [...]
How to get 50 new customers for your lawn care business.
New lawn care business owners are constantly writing me and asking how they can gain new clients. When responding to these questions, I like to give specific examples a lawn care business owner could do today or tomorrow to help them achieve their goals. Here [...]