Archive for the 'Debt Collection' Category

Non-paying lawn care customer story.

Sometimes it’s the lawn clients you never think you would have any problems with, that give you problems. Then other times it’s those overgrown lawn clients that give you problems. You just can’t tell for sure at the beginning which clients are going to be trouble as we will see in this discussion from the [...]

How long do you wait for your money?

Billing lawn mowing clients and being paid in a timely matter can be a monthly battle if you don’t set up a system that makes sense and is relatively standard across the industry. Too many new landscapers will go out and buy expensive equipment, take their time to perform the work, and then wait and [...]

Having troubles collecting payment from your mowing customers?

Depending on how you operate your mowing business, you can run into a lot of troubles trying to collect money from customers once your services are performed. In this discussion from the Gopher Lawn Care Business Forum, we hear from entrepreneurs on the various methods they use to ensure they are paid for services rendered. [...]

Dealing with lawn care customers that don’t want contracts.

A new mowing business may find itself having a difficult time getting customers to sign a mowing contract. If that is the case for consider this discussion from the Gopher Lawn Care Business Forum. Getting customers to sign up when you are new can be tough but there are definite benefits to it. If you [...]

I have some really annoying lawn care customers.

Some commercial lawn care customers will play by the agreed upon contract terms you sign while others will feel they can do whatever they want. In this discussion from the Gopher Lawn Care Business Forum, we get a little insight into how to deal with a problem commercial mowing customer who either doesn’t pay or [...]

The aftermath of a lawn care season.

There are many problems you can run into through out your mowing season. One problem you want to keep a close eye on is your money. Are your lawn care customers paying you in a timely manner or are you so busy that you don’t have time to stop and review who owes you what. [...]

Why I find myself avoiding my lawn care clients.

Here is a great lesson about how dealing with non-paying customers can lead to total burnout. Sometimes an entrepreneur can start a business with grand aspirations, only to see it fall apart when things don’t go according to their plan. As we will see in this discussion from the Gopher Lawn Care Business Forum, there [...]

Do you bill your lawn care customers monthly?

When it comes to when you should bill your lawn care customers, there are many variations as we will see from this discussion on the Gopher Lawn Care Business Forum but there is one important lesson to learn. The faster you are paid, the better it is for you. If you can get paid before [...]

Best way to invoice your lawn care customers.

You might think that invoicing and billing customers would be a priority for most every lawn care business owner. However as we will see from this discussion in the Gopher Lawn Care Business Forum, this is yet another issue that tends to take time to get figured out by the new entrepreneur. There are many [...]

Getting your lawn care business started can be very frustrating.

It can be very frustrating trying to get your lawn care business started. Unless you are 100% focused on making it work and have the time/funding to support your new business, the small problems can quickly become bigger ones and end up driving you crazy. Here is a story about how things can go wrong [...]

At my wits end with lawn care customers.

It can be very frustrating trying to collect money from late paying customers. Smaller companies tend to have a harder time dealing with this than larger ones. If you can set up a company policy that covers invoicing and payment collection which allows you to be paid before work begins, you may never have to [...]

An example of why you should use contracts when performing landscape jobs.

The vast majority of new lawn care business owners and landscapers seem to have an aversion to using contracts. Either it is a fear that somehow the contract will turn customers away or somehow maybe it will be used against them if they can’t perform the job properly. What ever the reason is, any business [...]

A lawn care collection horror story.

You may think it should be fairly easy to collect payment from your lawn care customers. You perform the work, bill the customer, and receive your payment. But what if that one customer represented a large percentage of your income? What if they had previously bounced checks before but had always made you whole in [...]

Collecting lawn care payments the 2nd year has become a lot more challenging.

Every year you are in business, you are going to learn new lessons. Variables and dynamics will change from year to year and with these changes must come responses. Some changes will be small and simple, while others may require you to rethink your standard operating procedures. Here is a great example from the Gopher [...]

Customer wants out of annual lawn care contract mid season.

Any time you interact with customers, there is always that potential to have conflict with them. To avoid conflict, you may find yourself utilizing a lawn care contract that explains your terms of service. However, as we will see in this discussion from the Gopher Lawn Care Business Forum, there will always be some new [...]

Dealing with new potential lawn care customers that are cheapskates..

There will always be a certain percentage of your new callers that will give off warning signs they are going to become problem customers if you take them on. Being able to read and properly handle these potential customers when you go on your initial estimate can make a big difference. You can choose to [...]

Sometimes it seems relaxing just isn’t possible.

Running a business can be very difficult for many reasons. It’s tough to figure out your trade and perform it to the best of your abilities. But it can be even tougher trying to satisfied customers you simply don’t mesh with. In this discussion, from the Gopher Lawn Care Business Forum, an entrepreneur talks about [...]

Losing your temper with a lawn care customer.

Some lawn care customers are just going through a rough time in their life and are looking for others to take their anger out on. There is no winning with them. The more you engage them, the more fuel you give them to be angrier. Here is a great example of that from the Gopher [...]

Rain and lawn care customers that owe you money.

Some of the biggest annoyances a lawn care business owner dreads is rainy days and late paying customers. So when you mix the two of them together, you get a day that is REALLY dreadful. As we will see in this discussion from the Gopher Lawn Care Business Forum, there are ways to benefit and [...]

Having problems charging monthly lawn care customers.

Performing lawn care services is one thing but trying to get some customers to pay after the fact is a whole other potentially difficult and time wasting task. The way you get paid and the smoothness of your operation in collecting payment has a lot to do with how you set up your billing policies. [...]

Lessons learned from the first lawn care business attempt.

Sometimes, the first time you try an idea out, it just doesn’t work and that is it. No second attempt and no second chances for improvement. Then, some times you take some time to think about what went wrong and recharge your batteries to go out and try it again while applying the lessons you [...]

What to do when a customer says you didn’t mow their lawn, when you did.

There will always be conflicts you have to deal with as a business owner. Some customers will be picky about your performance. Others will be late payers. Then there will be a small group that will want to fight you over whether or not you had ever showed up on a given day to mow [...]

More ways to try and get deadbeat lawn care customers to pay.

It seems if someone is hell bent on not paying a bill, they can do a lot to avoid it. But here are some great ideas, from the Gopher Lawn Care Business Forum, you may want to consider trying to get a deadbeat lawn care customer to pay up. Each state is different on how [...]

Turning over deadbeat lawn care customers to collections.

It can be very frustrating dealing with lawn care customers in general, but when they don’t pay you, that frustration level can get worse. But as we will see from this discussion on the Gopher Lawn Care Business Forum, there is no point in getting mad. You simply need to consider your collection options and [...]

How to handle a lawn care customer you never met.

Lawn care customers dream up some pretty amazing requests, situations, and scenarios. The quicker you can deal with them, the smoother the situation will go. Here is a great example of a crazy situation as discussed on the Gopher Lawn Care Business Forum. Once you read it, you will be better prepared to handle such [...]

Should you wait to get paid from a realtor until after the house sells?

There are always going to be houses that sit on the market for quite some time before they are sold. During this time, many homes fall into disrepair and the first thing that seems to go is the property maintenance. What would you do if you were called by a realtor to mow an overgrown [...]

Has your attitude changed while being a lawn care business owner?

There are many issues you will run into as a lawn care business owner. Some will be financial, some mechanical, and some will deal with people. When you are feeling good and processing the problems step by step, you can easily keep things in check. But when you can’t do that for what ever reason, [...]

Lawn care business growth tips and things to avoid.

Where do most lawn care businesses get tripped up when it comes to growth? It seems the big answers are, growing too fast and losing money due to non-payments. Here are some great lawn care business lessons from a veteran who has had a lot of ups and downs in his entrepreneurial career thus far. [...]

Are you setting up barriers between you and potential lawn care customers?

Different business policies will bring you different types of experiences with your lawn care customers. Different areas will also have an impact on the way your lawn care business is run as well. Some areas will have wealthier homeowners that are able to pay bills on time, while other areas may present more of a [...]

How to handle dead beat realtor customers.

There is quite a lot of work you can find when you network up with local realtors. They are constantly selling homes and many times these homes need yard clean ups. Performing these jobs can mean great money but what happens when the realtors don’t pay you for your work? That’s what happened to this [...]