Archive for the 'Lawn Care Customers' Category

I need help dealing with my lawn care customers.

Actually starting a lawn care business is but a small step in a grand adventure. Immediately as soon as you open the doors, you are going to start having to deal with conflict. Conflict from customers, staff members, equipment and the list goes on and on. If everyday you are operating your business, you can [...]

What you should include in your lawn care website.

Are you looking to create your own lawn care website? Or maybe thinking about adding some information to it but you are not sure what? Consider these ideas from the Gopher Lawn Care Business Forum.
The difference between success and failure can be very slight. So can the difference between good and great. That is why [...]

How would your lawn care business compare to this one?

Every lawn care business is different, just like every business owner is different. Some are out there doing the bare bones minimum and getting paid only a bare bones minimum price. But there are others who take their lawn care business to a new level. A very competitive and professional level. I am very happy [...]

Lawn care business owner offering janitorial services too.

The winter months can be difficult for the newer lawn care business to get through but one member of the Gopher Lawn Care Business Forum found an additional service he could offer that will help him pave the way to pick up more lawn care customers in the Spring. He is now offering janitorial services.
He [...]

A look at a $72,200 commercial lawn care contract.

Whether you are just looking to get into offering commercial lawn care or you are currently offering it and wanting to see what others are charging for their services, here is a great inside look at one condominium associations commercial lawn care contract. In this example discussed at the Gopher Lawn Care Business Forum, a [...]

How to land commercial lawn care accounts without a mower.

You might read the title of this article and think to yourself, there is no way one can land a commercial lawn care account without having a mower, but this new lawn care business owner did. How did he do it? He knew the right people. But how did he meet the right people? That’s [...]

Is the customer always right?

We have a lot of discussions at the Gopher Lawn Care Business Forum on the topic of customers. How best to deal with them. How to attract them and in this discussion, are they always right?
A new lawn care business owner shared with us some of his thoughts on getting his lawn care business going [...]

Dealing with pain in the ass customers.

A member of the Gopher lawn Care Business Forum had just posted about how he won his bid for mowing a large commercial property. This new commercial lawn care job is really going to help his business grow next year. And I asked him:
When you read some of the post on this forum and see [...]

5 steps to improve your lawn care business sales.

There are those who really take to sales immediately. They tend to be outgoing people, extroverts and they love to talk. For the rest of us, we find sales to be difficult and akward. In order to help you improve your sales techniques a member of the Gopher Lawn Care Business Forum shared with us [...]

The pitfalls of buying an existing lawn care business.

Purchasing an existing lawn care business can seem very tempting for some who want to hit the ground running. There are upsides to it but there are a lot of downsides which you sometimes can’t see at face value. Take for instance this new member of the Gopher Lawn Care Business Forum. He shared with [...]

How to improve your online lawn care advertising.

Do you find it difficult to create an ad for your online classified advertising? A lot of times you will see a lawn care business post an ad with just very bland text, but thanks to a member of the Gopher Lawn Care Business Forum, you can now download some free graphical templates to edit [...]

Keep busy and drum up lawn care business.

When things are slow and you are looking for an affordable way to drum up lawn care business, why not consider doing what this member of the Gopher Lawn Care Business Forum did. He wrote us and said “don’t waste your time handing out flyers in mailboxes or all that other marketing junk we’ve talked [...]

When your ads don’t work, strong customer relations will.

Finding which lawn care marketing strategy works seems to be a topic of never ending fascination. Everyone seems to be looking for that magic key. Is it flyers? Is it door hangers? If not those two, what else could it be? That is a topic raised at the Gopher Lawn Care Business Forum when one [...]

Tips on how to get your first lawn care customers.

A lot of people are getting laid off now. Some are having thoughts that now is the time to get their business started they always wanted. But this is bringing more competition than ever before for work which leads me to the question at hand. With all these new lawn care businesses getting started, how [...]

Profiting more on upsells than the original job?

When you are out on a potential job site to perform an estimate,  pointing out issues on a home owners property, do you find you are able to make more profit on the upsells either immediately or soon after, once you get the customer to sign up for what they initially called you for?
I would [...]

The proper way to follow up, after giving a estimate.

There are many ways to give a customer an estimate for lawn service. Some lawn care business owners don’t want to be bothered with going out to visit a site before they bid, so in their minds they think giving a quote over the phone or through email is a real simple way to do [...]

The biggest lawn care customer complaints and how they help.

Have you ever asked your new lawn care customers what their biggest complaint was with previous lawn care service providers? If you don’t you should and if you do, you need to make sure you don’t repeat them. Over time you will likely find your new customers have had similar problems. This information can be [...]

How to upsell snow removal services.

Depending on how you present your snow plowing bid can have a direct result on if you get hired or not and what kinds of services your customer will sign up for. I asked a member of the Gopher Lawn Care Business Forum about his methods for estimating snow removal services and how he gets [...]

Advice on generating word of mouth advertising.

A lot of start up businesses really have a hard time generating word of mouth advertising. To help us understand how to do this better, I asked a member of the Gopher Lawn Care Business Forum how he did it.
I asked him, did you find it tough to generate word of mouth initially when you [...]

Septic system upsells a lawn care business can offer.

As a lawn care business owner, you are probably always looking for ways to make more money from your current customer base. There are many services you could offer and your customers could use, but plenty of times you just can’t think of them. In a discussion on the Gopher Lawn Care Business Forum the [...]

How one lawn care business owner filled his Fall schedule.

Finding work in the Fall and Winter can be more challenging at times than picking up mowing accounts during the Spring. Many lawn care business owners seem to struggle finding customers to service and end up having a rough time when the mowing season slows down. But this doesn’t have to be the case. In [...]

How to submit $1 million of lawn care estimates in two weeks.

Getting the momentum of a new business going can be very difficult. It can feel like you are trying to move mountains. Sometimes an entrepreneur can become overwhelmed with a sense of impending doom when things don’t happen fast enough. But how does one get things going and potentially get them going fast? It takes [...]

How to get lawn care customers Vol.3

The GopherHaul guide on how to get customers for your landscaping and lawn care business - Volume 3 is now available.
Anyone can start a landscaping or lawn care business but the tricky part is finding customers. This book will show you how.
Coming up with marketing and service ideas to keep busy and profitable all year [...]

Is it email marketing or spamming?

Have you ever been in a situation where you were able to get a hold of a local organization’s email address database and wanted to send out email marketing material to their group? Would that be considered smart marketing or spamming? That is a great question brought up on the Gopher Lawn Care Business Forum. [...]

Tips for winning commercial snow plowing accounts.

Have you had difficulties landing commercial snow plowing accounts? It can be difficult to break through a companies layer of insulation before you get to the person in charge of making such decisions. Persistance seems to be a big part of the key to success. Let’s look into this discussion that took place on the [...]

Lining up Fall & Winter work.

The average lawn care business tends to find things slow down in the Fall and Winter but that doesn’t have to always be the case. You can go out and drum up business if you want it. Let’s look and see how a member of the Gopher Lawn Care Business Forum did this. He wrote [...]

The 11 rules of engagement when going door to door.

Have you thought about going door to door in your area to meet new potential clients and promote your Fall & Winter services to them? Is so, you might be wondering what the best way to go about this is. Are there certain things you should do or shouldn’t do in order to improve your [...]

Should I give Christmas gifts to my lawn care customers?

Giving your lawn care customers a Christmas gift may be a great way to show your appreciation of them and retain them for the next year’s mowing season. But is it really always a good idea? Also what about the type of gift you give? Should you send a holiday card instead? What works best?
That’s [...]

How to manage when you can only be in one place at a time.

Running your lawn care business as a one man show has it’s advantages and disadvantages. When it’s only you performing the work and dealing with the customers, you know you are getting the job done and treating the customers the way you want them to be treated. But what about when you grow. When you [...]

Lawn marketing ideas that didn’t work and some that did.

Every once in a while I like to ask on the Gopher Lawn Care Business Forum, what lawn care marketing ideas have you experimented with? What hasn’t worked and what has. It seems one of the things I have learned from asking this is every time I ask it, I will get different responses! So [...]