Lawn care customers come in all shapes, sizes, and moods. Some will be pleasant while others will keep an eye on you out their window while you service their property. Then when they see something wrong, they will run outside and jump all over you for it. In this discussion from the Gopher Lawn Care Business Forum, we hear from a few business owners who have had run ins with moody lawn care customers, and how they deal with them.
Imagine this scenario. You meet with a new landscape customer. You talk with that customer and listen to the job they want you to perform. You spend your time and money to complete the job. Then you process the payment through a credit card transaction. You think the money is now safely in your account. Then out of no where, you get an email saying the customer has filed a charge back. What do you do now? That is what happened to one member of the Gopher Lawn Care Business Forum and he shared with us his story on how it played out.
Depending on how you operate your mowing business, you can run into a lot of troubles trying to collect money from customers once your services are performed. In this discussion from the Gopher Lawn Care Business Forum, we hear from entrepreneurs on the various methods they use to ensure they are paid for services rendered. Maybe one of their methods could be implemented by your company!
It’s not an easy step to take going from simply lawn mowing to providing landscaping services. In this discussion from the Gopher Lawn Care Business Forum, we hear from multiple business owners on how they handle the difficulty of scheduling landscaping jobs around their weekly mowing customers. With the right time management strategy, you can set yourself up for future growth.
It can be a very unsettling feeling to find yourself mid mowing season without a full mowing schedule. In a blink of an eye, fall will be here and then winter. If you don’t maximize your mowing time when the grass is still growing, you could find yourself in a bad spot during the slower times of the year. So what is a landscaper to do? How does one find lawn care customers mid season? That is the topic from this Gopher Lawn Care Business Forum discussion. Continue reading to pick up a few tips and tricks from the pros on how they fill up their schedule.
Some lawn care customers you just can’t ever please. For what ever reason, some people will come up with the most insane requests. Maybe they do it just to see how far they can push you. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who was dealing with a customer that owned 6 dogs. When ever you find yourself in a crazy situation, remember back to this story and keep in mind that sometimes it is just better to cut your losses and run.
Have you ever tried to perform a fall leaf cleanup service on a property with a lot of oak trees? With a leaf blower, you will probably only be able to clear out all the leaves and then you may find yourself still having to deal with acorns, twigs and branches. A member of the Gopher Lawn Care Business Forum wanted to hear from some of the veterans, what they did to improve efficiency when it came to yard clean ups. Continue to read to hear some of their tips.
A good way to improve your chances of success in business early on is to explore different avenues and see which one is the most profitable. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who is trying to find out ways to utilize the equipment he has, to make a profit, even when he is not out mowing lawns.
Most new lawn care businesses start up with very little money and with no money in reserve. This opens the door to financial troubles when you begin to run into the standard problems of equipment breaking down, or not being able to find enough customers, or not having enough money set aside to get you through the slow months. So what does a new entrepreneur tend to do when they have these problems? They go into debt. To get you thinking more about debt or using credit cards, here are some talks, from the Gopher Lawn Care Business Forum, on the downside of taking that path.
Good lawn care employees can be so difficult to find. So if you are in a situation where you are going through employee after employee, don’t feel like you are alone. In this discussion from the Gopher Lawn Care Business Forum, we hear from some entrepreneurs who are all experiencing problems getting staff to show up and when they show up, getting them to actually do the work that is needed.
It doesn’t take the average start up lawn care business to figure out how much to charge to mow the average size lawn in their area. Once you start to branch out and begin to offer landscape services, properly estimating times and fees can become more difficult to do. In this discussion from the Gopher Lawn Care Business Forum, we hear from one business owner who took on a hedge removal job that took too long and he wasn’t prepared with the proper tools to do it.
It can be difficult to scale up your lawn care estimating ability from working on smaller postage stamp size residential properties to larger acreage commercial properties. In this discussion, from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who is trying to figure out how much time it will take him to mow a larger site. Should he try and estimate the amount of time each service will take and then total it all up to get a bid price? Or should he low ball the first mowing to find out how much time it will take and then bid the property accordingly?
Most every town has a nicer area and a rougher area. Nice lawns tend to be owned by people who care about what their property looks like and are willing to pay for lawn service. But what about those lawns in run down areas? Are they worth taking on? That is what one entrepreneur wanted to know in the Gopher Lawn Care Business Forum.
Starting a lawn care business as a teen can be challenging as we will see in this discussion from the Gopher Lawn Care Business Forum. It can be difficult to properly estimate jobs as you don’t have much experience doing it and it can also be tough to be taken seriously by the client. With all that said, if you are looking for ways to gain new mowing customers and are in need of ideas on how to create your mowing flyer, here is an example and a little about how it worked.
We ll try to save time in all the processes we do throughout the day. How can we schedule our mowing routes to make distances shorter between customers. What equipment can we get to speed our mowing times. What lawn care software can we use to improve our billing speeds. Then when it comes to estimating mowing jobs, you really have to question if a short cut is the better way to go as we will see in this discussion on the Gopher Lawn Care Business Forum.
If you ask 5 different lawn care business owners their view on how many lawn care flyers you should pass out, prepare to get a bunch of varied responses. In this discussion from the Gopher Lawn Care Business Forum, we look into if using flyers is a viable marketing method. For some it is not. Then we hear what advertising methods they choose to use instead.
When you look professional, you are perceived by others as being professional. As we will see in this discussion from the Gopher Lawn Care Business Forum, looking professional is an important step a new entrepreneur needs to take in order to grow. Then the next step is to project confidence that the customer can trust you. From there, your network and referrals will grow until you are no longer worried about keeping a busy mowing schedule.
Getting a lawn care business website up initially is an important step. As soon as you take it, you need to follow some basic principles to rank as high as possible in search engine result rankings. There are also marketing methods you can utilize to attract viewer to your site from social networking sites like Facebook. In this discussion from the Gopher Lawn Care Business Forum we look into a few of them and how to harness their power.
The lure of a few hundred dollars can at times tempt the newer lawn care business owner into jobs that they may not have the ability to perform. So before you take on a larger job that is outside your normal scope of operation consider this discussion from the Gopher Lawn Care Business Forum where one entrepreneur was interested in taking on a huge hedge trimming job but was unsure of what tools would be needed to perform it.
Are you starting out and looking into buying your first used commercial lawn mower? With so many makes, models, and options, what should you be looking for? In this discussion on the Gopher Lawn Care Business Forum, we get some insight as to what the pros look for when they are buying used lawn care equipment. It seems certain options can make a big difference in the functionality and lifespan of a mower.
Anytime you are thinking about buying more lawn care equipment, you need to ask yourself if you can justify the cost. Will you make your money back from the machine and then some? Or will it sit there in your garage and barely ever be used? That is the discussion we had on the Gopher Lawn Care Business Forum. As we will see, quite a few landscapers have found adding an aerator was great for their bottom line.
There is a lot of prep work and planning that goes into getting a lawn care business started. It can take quite a bit of time and money to be ready for your first mowing customer. Then all of a sudden, with the proper mixture of preparedness, know how, and equipment, you land your first customer and hit the ground running. Here is a great look, from the Gopher Lawn Care Business Forum, at how this all comes together.
It’s relatively easy to paint yourself into a corner when it comes to the way you run your business. If you have done things one way for a while or only see things one way for too long, you may feel you only have one option. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who just can’t seem to find a way out from dealing with only cheap mowing customers. Some advice he is given, helps broaden his perspective and find ways to grow beyond his initial limited scope.
Some new callers will really put you to the test. They will try your patience and press every button you have. Some of your current customer base will do this too from time to time. How you handle it can make the difference between making money from them or not as we will see from this discussion on the Gopher Lawn Care Business Forum. In it, we hear some great mowing customer stories. Some were able to be saved while others weren’t. Perhaps there are lessons you could learn from these interactions.
Creating a website for a new start up lawn care business is still one of those daunting tasks that many a new entrepreneur will put off. What is the downside though to not getting a website up and running? That is the topic of the discussion we had on the Gopher Lawn Care Business Forum. Quite surprisingly we found that you can make money without a website, but those who have a website tend to make more money from their customer base. Read on and find out more.
It’s easier in the early stages of your lawn care business to not have to keep detailed records. Sure you might remember your mowing schedule in your head. Keep a listing of a few phone numbers in your phone and run everything else on post it notes as new calls come in. At some point, not having structure in the way you keep your customer information is going to cause you big problems. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who created an easy yet useful method to keep track of new incoming phone call information. See if any of these suggestions can help you improve the way you operate.
We are so used to having our vehicles work when we start them up that more often than not, we don’t have a plan in place to use if our truck breaks down for any reason. In this discussion from the Gopher Lawn Care Business Forum, we hear from some business owners who ran into some big mechanical problems. It’s amazing how much some repairs can cost and how long the repairs can take to fix. Keep this in mind as you are reading so if it happens to you, you can easily transfer your equipment to another vehicle as you wait to get your primary truck fixed.
Do you have pet peeves about the different things new customers do when they call you? What about when they call and ask for an estimate but don’t tell you their address? Such callers can set into motion a chain of events that involves multiple phone calls back and forth until an address can be secured to get an estimate performed. If you have run into this situation in the past, here are some tips from the Gopher Lawn Care Business Forum, on how to improve your voice mail setup to improve work flow.
In the early start up phase of your business, you may not be thinking about how to purchase landscape materials wholesale, but after getting just a handful of customers, you might see yourself needing more supplies at a better price than you can get at a local big box store. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who is curious about how to buy materials wholesale and a few veterans that tell him what to do.
When it comes to finding new mowing customers, your marketing strategies should be altered to help you focus your advertising dollars on the exact group of people you want to hire you. In this discussion from the Gopher Lawn Care Business Forum, we hear from one entrepreneur who came up with a great way to meet new potential clients and make a positive impression on his first meeting with them.